Team Manager (Family Assessment and Safeguarding Team)


Are you a qualified Social Care Manager registered with Social Work England or a Senior Social Worker looking to take the next step in your career?

Team Managers required in Family Assessment and Safeguarding Teams to lead dedicated Social Workers and Practitioners making a difference to the children and young people of Norfolk.

Established a highly ambitious and successful transformation and improvement programme and already have lots to be proud of in Norfolk. New ‘front door’ model has been glowingly endorsed as ‘transformed’ by Ofsted, new edge of care services are reducing the need for children to be looked after and have secured a multi-million pound investment in core social care service model.

The main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. Take Lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the County.

Providing high quality services through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. Working in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils in order to provide the people of Norfolk with excellent services.


What You Will Do

Manages a social work team which is committed to supporting children to be cared for within their families wherever this can be safely achieved and to deliver authoritative social work practice” with high quality assessments that are child centred, community and family focused, multi-agency to ensure positive change through developing effective relationships, in both the planning of interventions and case recording.   
Forward plans, allocates, and manages team resources to ensure all casework is effectively carried out to the required statutory, professional, and service standards, and that relevant performance targets are achieved, particularly those relating to the safety of and outcomes for children and the strengthening of families.
Team ManagementRecruits, trains, develops, monitors, and manages staff performance through appropriate direction, advice, support and formal supervision to ensure individuals and the team as a whole are motivated, resourced, and professionally competent to deliver the service plan team goals on time, to quality standards, and within budget. 
Team Targets and Quality AssurancePrioritises and allocates work to achieve team goals identified in the service plan and to ensure quality standards/KPIs are achieved or exceeded. Regularly reviews team and individual performance against targets, quality assurance standards, professional standards, and relevant action plans. Analyses patterns and trends to improve performance above KPIs and to anticipate, identify, and resolve problems.
Professional Advice, Guidance and InterpretationGives professional leadership to the team to ensure high quality services to children and families, owning and resolving complex casework problems. Ensures the team understands the latest developments in authoritative social work practice implementing effective evidence/knowledge-based interventions and restorative approaches. Provides management and leadership to deliver the highest professional standards ensuring team practice complies with legislation, statutory guidance, procedures, performance targets, and timescales, delivering outstanding outcomes for children.
Service DevelopmentActively seeks the views of children, parents, team members and multiagency partners to improve service delivery and contribute to the development of service strategy and plans. 
Representation, Communication and RelationshipsRepresents the service, senior manager, and team in internal and external meetings to develop or promote good interagency practice and county-wide standards. Develops strong relationships with key internal and external partners, openly acknowledging problems and working closely with partners to improve services.
ComplaintsInvestigates complaints and responds in the statutory time frame, being competent and sensitive and identifying learning or change required as a result.
Financial ManagementPlans, monitors, and manages delegated team budgets, ensuring that all financial targets are met, identifying reasons for any variances, and reporting any spend outside agreed tolerances.  
Ensure the team observes excellent safeguarding practice in line with 
departmental guidance and procedures. 

What Norfolk County Council can offer you:

Up to £47,454 per annum + £2k welcome payment* (Scale L)

Excellent relocation package up to £10k

Working in Norfolk offers a great quality of life. As one of the region’s largest employers, offering a range of benefits designed to attract, develop and reward employees.

  • Flexible / Smarter Working
  • Family Friendly
  • Inclusive Employer
  • Competitive Salaries
  • Relocations expenses
  • Training & Development
  • Health & Wellbeing
  • Corporate Savings
  • Responsible Travel
  • Generous Leave
  • Pension Scheme


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