Team Manager – Assessment

MAIN PURPOSE OF JOB

To lead, manage and coach a team of social workers that includes experienced staff and newly qualified workers, responsible for delivering and improving services for vulnerable children, young people and their families

To improve outcomes for children and young people by developing effective partnership working with other Council services and partner agencies to ensure efficient delivery of the service.

To contribute towards delivering the council’s vision for Children’s Social Care in order to ensure the objectives and priorities are realised.

To be competent in all areas of the PCF at Advanced Social Worker level and The Knowledge and Skills Statement (KSS) for practice supervisors.

ACCOUNTABILITIES

Lead, manage and motivate a staff team ensuring high quality supervision is completed regularly which includes case management oversight, timely decision making, the effective implementation and review of children’s plans and provides the opportunity to reflect and recognise areas of practice which are good or requires improvement, and supports the ongoing learning and development of workers.

Allocate cases within the statutory timescale ensuring assessments, statutory visits and planned reviews have clear objectives and outcomes in order to ensure that all vulnerable children receive a service that reflects the Council’s commitment to safeguarding and putting the needs of individual children first.

Complete and review performance development plans for the team which enhance individuals personal and professional development needs and contributes towards staff retention.

Effectively use available team performance data to monitor standards and performance and ensure compliance with practice standards and procedures.

Supervise students on placement and Newly Qualified Social Workers in their Assessed and Supported Year in Employment, where appropriate.

Contribute to the management of the staffing budget for the team by approving and committing expenditure within your delegated authority, and monitoring and reporting commitments in order to ensure budget is not exceeded.

Support the safer recruitment and selection of new staff, both within the team and across Children’s Social Care in order to ensure staffing levels are maintained.

Chair strategy, review, planning, professional and network meetings as appropriate.

Keep up to date with the Council’s organisational policies, government guidance, legislation, research and national trends in order to maintain the highest professional standards.

Deputise and support the Group Manager where necessary on all aspects relating to the development of the service, and cover for other Team Managers where appropriate.

KEY CORPORATE ACCOUNTABILITIES

To actively promote work life balance and flexible working in order to achieve high quality service delivery.

To actively promote the Council’s Fair Access, Diversity and Inclusion Policy and observe the standard of conduct which prevents discrimination taking place.

To ensure full compliance with the Health and Safety at Work etc Act 1974, the Council’s Health and Safety Policy and all locally agreed safe methods of work.

To fully understand and be aware of the commitment to Section 17 of the duty of Crime and Disorder Act 1998 to prevent crime and disorder.

At the discretion of the Head of Service, such other activities as may from time to time may be agreed consistent with the nature of the job described above.

ACCOUNTABILITIES TO CHILDREN AND YOUNG PEOPLE

The children and young people of Medway have said the following qualities are really important to them:

Be a good listener
Be non-judgemental
Be consistent and Stable
Be contactable
Understand me
Be honest
Be Focused
Be realistic
Be a good timekeeper
Be resourceful in your approach

Be ambitious for young people and promote others to share the same drive.

Champion Children and Young People’s views and rights in everything you do.

Ensure Children and Young People’s voices are listened to and acted upon.

‘Do what you say and say what you do’.

QUALIFICATIONS

Qualified Social Worker

Management qualification i.e. leadership training for first line managers, or proven experience at a managerial level.

Practice Educator (Stage 1 and 2)

Registration with Social Work England

EXPERIENCE

Substantial post qualifying experience including statutory work with children and their families.

Proven experience of working with a high level of social complexity and risk of harm

Proven experience of managing and delivering professional supervision to social workers and other staff.

Proven experience in the application of ‘Signs of Safety’ or a willingness to be trained

Substantial experience in relationship and strengths based practice, working collaboratively with children, young people and their families

Substantial experience in child protection and court work.

Proven experience in providing support and effective supervision to staff in delivering outcome focused assessments and care plans

Proven experience in effectively managing team and individual performance

Experience of contributing towards budget management

Demonstrable experience in supporting student placements and/or NQSWs

KNOWLEDGE

Ability to use advanced theoretical/practical/procedural/ organisational /policy knowledge across a specialist area

An in-depth knowledge of working with vulnerable children and their families in a statutory setting.

Knowledge and experience in the application of relevant legislation, statutory guidance, standards and local policies and procedures.

Demonstrable knowledge and experience in the application of relevant theoretical frameworks, practice models and research findings

Ability to demonstrate awareness of legislation relating to General Data Protection Regulations and Freedom of Information

SKILLS

Demonstrable ability to build sound, productive working relationships with colleagues, partners and other staff.

Ability to write high quality written reports which are suitable for a variety of professional settings.

Ability to analyse and interpret varied and highly complex information, developing strategies and solutions for long term plans

Ability to use highly developed communication skills to confidently present complex/sensitive information in an understandable way, adapting the style to a range of audiences and stakeholders.

Competent in the use of Microsoft Office packages as well as an electronic integrated children’s system (eg: MOSAIC or similar)

Ability to practice effectively and competently with an increasing level of autonomy and independence

Ability to make good quality judgements and sound decisions in situations of increasing complexity, risk, uncertainty and challenge, and be able to effectively explain and justify decisions.

Ability to determine which interventions, knowledge and skills to deploy to effectively respond to different issues.

Ability to carry out tasks which impact on the wellbeing of people, including assessing needs, implementing care/welfare, implementing regulations, providing guidance on internal procedures and interpreting policies and procedures to meet specific circumstances or problems.

Ability to work under pressure and manage time and workload effectively.

Ability to work within a court setting and other professional settings.

Ability to work effectively as part of a team to achieve team and service plan objectives and targets.

Ability to maintain confidentiality at all times Interview

Understands and is committed to equality and diversity and treats everyone fairly and with respect Interview

OTHER REQUIREMENTS

Car driver and daily use of a car for business purposes Application

Commitment to continuous professional development Interview

Ability to demonstrate a commitment to individual and reflective supervision Interview

An understanding of Social Work England’s professional standards and a commitment to upholding them in your practice.

Enhanced DBS check

DESCRIBE HOW AND BY WHOM THE POST IS MANAGED

The post holder will be line managed by the Group Manager

DESCRIBE THE LEVEL OF INITIATIVE AND/OR INDEPENDENCE EXPECTED OF THE POST HOLDER

Ability to work independently within clear guidelines and regularly uses initiative to make decisions, referring to more senior officers for advice on policy/resource issues.

DESCRIBE ANY SUPERVISORY/MANAGEMENT RESPONSIBILITIES

The post holder will be responsible for the line management of a team, providing direction, monitoring progress and empowering them to achieve objectives.

JOB CONTEXT – DESCRIBE THE MAIN CONTACTS, BOTH INTERNAL AND EXTERNAL AND THE PURPOSE OF THOSE CONTACTS

The post holder will be required to liaise with all stakeholders both internal and external to the organisation, including working with children and families to ensure they are appropriately involved in decisions.

FINANCIAL ACCOUNTABILITIES

The post holder will have delegated budget management responsibilities and contribute towards the management of the staffing team budget including setting, monitoring and ensuring effective spend of budget.

WORKING ENVIRONMENT

The post holder will be based in one of Medway Council’s establishments

location