Service Manager – Reading Community Houses

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  • Salary:
    £35,000 / annum
  • Job type:
  • Posted:
    1 month ago
  • Category:
  • Deadline:
    29th September 2019

Job Description

Job description:

Social Personnel are looking for a Service Manager to join the Community Houses Team in Reading.



  • To take overall responsibility for the effective management of all aspects of the service, thereby ensuring the provision of the highest quality standards of diagnosis specific care and treatment, driven by the needs of the individual.
  • To lead, manage and direct a multidisciplinary team in the attainment of aims and objectives linked to the Disabilities Trust Strategic Plan and the needs of the individual.
  • To meet full compliance in line with the requirement of the regulatory body and relevant legislation.
  • To market the service to all potential commissioners and referrers with the key aim of creating new business opportunities.
  • To manage organic and planned change within the service, to meet the demands of new business.
  • Demonstrate professional leadership and provide ‘hands on’ management support and guidance, managing staff activities and influencing their practices and attitudes.
  • Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met.
  • Take responsibility for setting and monitoring of budgets, capital and revenue, within location.
  • Take overall responsibility for recruitment, employment and working practises, complying with Employment Law and contractual obligations. To include the provision of Induction, training and support as required in respect of the statutory responsibilities of the service and the Trust, with particular emphasis on our aims , values and high performance standards.
  • To be an active member of the Service Management group and on occasion to take on additional defined responsibilities in relation to events such as investigations, disciplinary/grievance hearings and the provision of management support to other services.
  • Promote the ethos of exceptional customer responsiveness throughout the service to all stakeholders including service users, families, purchasers, referrers and other professional partners. This may require additional and or unsocial hours and or overnight stays.


What you need:

  • QCF (NVQ) level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health which meet Regulatory Requirements or a commitment to work towards
  • To have completed QCF(NVQ) level 3 / 4 in Health and Social Care or equivalent
  • Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures
  • In depth knowledge of statutory requirements such as Care Quality Commission regulations and outcomes


Benefits of working with Social Personnel:

  • Access to the best roles across the UK earlier than other agencies; Social Personnel are a top Tier 1 agency through many of local authorities and trusts nationwide
  • A way to give back to charitable organisations/disadvantaged young people, through our partnership with Youth at Risk, now known as GRIT
  • Your weekly payment processed even if it misses the weekly approval cut-off for the 1st week – ending delays payments to you
  • Training and development opportunities which meet the needs of your career and are tailored to you
  • A market leading £250 referral bonus, for referring your colleagues to work for Social Personnel
  • Highly experienced recruitment consultant and dedicated aftercare team
  • Boat Parties, prize giveaways and many, many more…


If you are interested in this position please call Calvin on 0203 929 4018 or e-mail