Compliance FAQs

Here at SP, the safety of our social workers and the safety of those who they support is our priority. Our dedicated compliance team completes these checks to the highest of standards and they go out of their way to make this process as quick, simple and stress-free for you as possible.


Want to know more about how the process works here at SP, our FAQs should be able to answer any questions you may have about what we will ask for, who you will speak to, and more.


What documents do I need to provide?

We will usually ask you for any documents that will help get you ready to start your role asap. Examples of these would usually be:

  • Hand-signed copy of any forms relevant to the role
  • Proof of right to work (usually an in-date passport)
  • Proof of Address
  • Proof of Identity
  • Proof of National Insurance
  • A copy of your current DBS
  • Vaccine status
  • Proof of qualifications
  • Reference details, covering the last 5 years of work
  • A head shot, so we can get your work ID sorted
  • Any car insurance documents if applicable

Our team will also schedule an RTW WhatsApp call so they can verify your identity.


What can I use as proof of address?

We accept any of the following documents that are dated within 3 months:

  • Bank statement
  • Utility bill or any letter from the government
  • We also accept a council tax letter dated within 12 months.


Do I need an original DBS certificate?

Yes, even if you are registered on the DBS update service, you will need to send us a copy of the DBS certificate that you used to register with.


Do I need to provide proof of any training/qualifications?

Yes, we will ask you for proof of your degree/ diploma certificate.


How long does the compliance process take?

The process length varies on how quickly you are able to send in all the required documents and information, as well as the referees’ response time. Our specialist team works extremely efficiently and will always endeavour to get the process completed as quickly as possible and to the highest standard. We are pleased to be able to have an APSCo Compliance+ accreditation, meaning we go above and beyond the industry standard for compliance.


Will I be notified when my compliance checks are complete?

Yes. When you begin the compliance process, you will be assigned a compliance officer who is your port of call throughout the entire process. They will keep regular contact with you about timing, delays, and of course, when your checks are complete, and you are ready to start work. You can also contact your compliance officer about any questions you may have, and they will be able to help.


If you are looking for a supportive social work recruitment agency that will be there for you every step of the way, get in touch with us now via email at [email protected] or view our latest vacancies here.

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